Jorvik Talking Therapies Privacy Policy

We are committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

The EU General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It’s a new privacy law that regulates the processing of personal data relating to individuals in the European Union.

GDPR strengthens the rights that individuals have regarding their personal data and seeks to unify data protection laws across Europe.

Definitions used in this Policy

Personal Data: any information relating to an identified or identifiable natural person.
Processing: any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject: a natural person whose Personal Data is being Processed.
Child: a natural person under 16 years of age.
We/us: Joanne Middleton.

Data protection principles we follow:

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.

Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.

Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.

Processing is limited with a time period. We will not store your personal data for longer than needed.

We will do our best to ensure the accuracy of data.

We will do our best to ensure the integrity and confidentiality of data

What rights do you have regarding your Personal Data?

The Data Subject has the following rights:

Right to information: meaning you have to right to know whether your PersonalData is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
Right to access: meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification: meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
Right to erasure: meaning in certain circumstances you can request for your Personal Data to be erased from our records.
Right to restrict processing: meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to object to processing: meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
Right to object to automated Processing: meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability: you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint: in the event we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
Right for the help of supervisory authority: meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent: you have the right withdraw any given consent for Processing of your Personal Data.

What Personal Data we gather about you

We use your Personal Data, in order to; provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners, in order to either make providing the service to you possible or to enhance your customer experience.

How we secure your data

We do our best to keep your Personal Data safe. We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not collect or knowingly collect information from children. We do not target children with our services.

Information about cookies

Cookies and other technologies we use;

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain function.

We use cookies for the following purposes:

Necessary cookies: these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies: these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics cookies: these cookies are used to track the use and performance of our website and services
Advertising cookies: these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

Contact information

We reserve the right to make change to this Privacy Policy.

Last modification was made 05/06/2020

Any questions please email us.